Terms and Conditions

The services and support that Calm & Bright offers is not refundable in any event or outcome. Plans are non-refundable.

CALM & BRIGHT LIMITED is compliant with the new GDPR policies and guidelines, which came into effect on 25th May 2018 with the purpose of protecting the rights to privacy of all citizens.

The opinions, methods, content and material expressed by Eve Squires or any of her Team, on behalf of Calm & Bright, such as text, verbal and written advice, graphics, images, and any other material contained on the Calm & Bright website or Public Areas are for informational purposes only.

The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay in seeking it because of something you have read or been advised by Calm & Bright. The client shall accept there is no guarantee of success; every case and every child is different, and there are factors outside of Calm & Bright’s control that could result in the child being unable to respond to the Sleep Support, or the outcome not being to the parents’ satisfaction.

The use of any of the Content Calm & Bright provides is of your own responsibility and at your own risk. In no event shall Calm & Bright be liable for any damages including, without limitation, incidental and consequential damages, or personal injury/wrongful death resulting from the use of or inability to use the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not Calm & Bright is advised of the possibility of such damages.

Calm & Bright operates a Fair Processing Practice. We store information about you and your family such as your name, address, email, and other details relating to your child’s health and sleep-related information. Never would we share that data with any third parties or outside organisations or suppliers. Should you ask us to ‘be forgotten’, that is for your personal data to be erased entirely, we shall endeavour to have this process complete within one month of your request in writing being received.

The use of any of the Content Calm & Bright provides is for personal use only, not to be shared.  You will be in breach of our T’s & C’s if you are buying to use for your own financial gain, including that of use within your own sleep support organisation, buying to share with friends or forwarding your own personal sleep plan to another for their own personal use.  We reserve the right for access to plans and the Help Hub to be removed should we find that these conditions have been breached.

In the event of an unforeseeable or emergency situation, Calm & Bright reserves the right to cancel any bookings made or provide an alternative Sleep Supporter to cover for the assigned one, with however short a period of notice as is required by Calm & Bright.

We reserve the right to remove or block a member from our C&B Club or main social media page should they breech our page or club guidelines.

The terms and conditions contained within this document and the insurance Calm & Bright is covered by is governed by English law and any disputes shall be settled in the courts of England.